If you would like to change your Roanoke email password and you know what it is currently you can change it within the email site.
Also please keep in mind that your Roanoke email and your My Roanoke password are two separate passwords. If you change one it will not update the other. If you need to update your My Roanoke password check out this knowledge base article.Click Here for The Article
1. Go to mymail.roanoke.edu and login with your current roanoke email password.
2. In the top right hand corner of the email screen there is a small gear icon next to your name. Click on this gear icon. Then search password.
3. The change password option will appear.
4. Fill out the form it opens asking for your old and new password. You’ll be all set after that.
If you do not remember your old password and need a new one then please call the Helpdesk at 540-375-2225.
The Helpdesk is open Monday through Friday 8am to 5pm. Helpdesk will not reset password over email or support ticket for security reasons.