Android | Apple | faculty | iOS | Linux | Operating System | staff | students | Windows 11 | Wireless
WiFi Instructions
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- Android | Applies to | faculty | Operating System | staff | students | Wireless
Connecting an Android Device to the WiFi
ByhelpdeskGo to Settings Click on Wifi Choose from the list of available networks: RCStudent: choose this option if you are a RC student RCFacStaff: choose this option if you are a faculty/staff member There are three settings you will need to check: EAP Method – PEAP Phase 2 Authentication – MSCHAPv2 CA Certificate – Unspecified…
- faculty | staff | Windows 11
Adding Email Signature Cards on Windows
ByhelpdeskYou can retrieve your Email Signature at: https://itweb.roanoke.edu/app/signature Be sure to log in, search your name, and click “Retrieve Information”. Make sure the fields display the correct information, then click “View Signature”. Once you have your signature for the link above, follow these instructions to add it to Outlook: Click anywhere on the page, then click Ctrl +…
- Applies to | faculty | Maroon Card | staff | students
eAccounts Mobile App Install
ByhelpdeskUsers can access their Maroon card here To learn more about how to use the Maroon Card on and around campus please visit our website page To conveniently use your Maroon card around campus you will need to install and set up the eAccoutns app to add it to your Apple or Google wallet: Click on the Apple AppStore or Google Play store Search for Eaccounts Click to download App When you first…
Getting Started with Colleague UI5
ByhelpdeskColleague UI5 does not contain any new features, but rather an entirely new look and feel to it. UI5 does not use Microsoft Silverlight, so it can be used in Google Chrome or Mozilla Firefox without problem. Direct link to Colleague UI5 Important Things to Note: All keyboard shortcuts are the same as in UI4….
- Android | Applies to | faculty | staff
VPN Instructions for Android Devices
ByhelpdeskFortiNet VPN (Android) 1. Open the Google Play Store 2. Search for “FortiClient 6.0” 3. Choose the app that appears under the search 4. Click “Install” 5. When the install is complete, click “Open” to open the FortiClient app 6. Click “OK” 7. Click “Allow” 8. Click “Allow” 9. Name your configuration based on how…
Accessing Technology from Off-Campus
ByhelpdeskConnecting to the Campus Network VPN: Choose the instructions that match the operating system for your home computer. These are the instructions for a one-time install of VPN. Once installed, you can click the FortiNet VPN desktop icon and click “Connect” to make a VPN connection. Windows VPN Instructions Apple Mac VPN Instructions Apple iOS…