You can easily print Word documents or PDFs from any device that has email capabilities.

To print your document:

1. Attach your document to an email using your Roanoke College email address
2. Send to print@roanoke.edu . You will receive a confirmation email that your print job was accepted.
3. Retrieve your print job from any lab computer located on campus using your Maroon Card.
   Note: the email you used to attach your document will be in your print queue along with your document. You can either print or delete it.
4. You will receive a confirmation email indicating that your job was printed.

Printing a file from OneDrive:

1. Login into your Roanoke College Outlook email on the web. Open a new email > Enter print@roanoke.edu as the recipient
2. Select the paperclip icon at the bottom of the email
   
3. Select OneDrive
   Note: If you select a file from the list of “Suggested Files”, make sure the icon is the normal Word or PDF icon.
   Icons that include a cloud are “share links” and will be rejected when sent to a printer. 
   Correct file type – notice the icon is the normal Word icon
   
   Incorrect file type – notice the icon includes a cloud
   
4. Under Files, select the document(s) you wish to print. Tap Next.
   Note: you can select multiple files to send at once. Each file will be sent as a separate print job.
   
5. Select Attach as a copy
   Note: your document(s) will NOT be accepted as a print job if you select “Share as OneDrive links”
    
6.  At this point, your attached document(s) should look like this.
   Note: The attachment icon should be the normal Word or PDF icon. If your icon includes a cloud, the print job will be rejected.
   
7. Tap Send. You will receive a confirmation email if the print job was accepted or denied.
   Accepted Confirmation Email
   
   Denied Confirmation Email
   
   Notice how the “sent” email from Jacob Johnson to print@roanoke.edu reads “Johnson, Jacob has shared OneDrive for Business files with you”.
   If your print job is not being received at a printer, look in your Sent folder and double check the file type that was attached. If your document was attached as a Share Link, you will need to resend the print job as a Copy attachment.

Other Printing Tips:

• Printing from Inquire: if a document opens with a web page, you will first need to download the document and then attach it to an email. Sending the web page link as an attachment is similar to sending a Share link in OneDrive. Your print job will be denied.
• Printing in Color: log into a lab computer and send the document directly to the printer.
  Note: not all labs have color printers
  Labs with color printers:
  
• If you notice a printer is out of paper, not working properly, or your job is not being accepted, please submit a support ticket (email support@roanoke.edu) with the following details:
  • Building and room number of printer
  • The error message you are receiving, if any. Please include a snapshot if possible.
  • Details of what you were attempting to print.