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Changing Your Roanoke College Account Password
ByhelpdeskFor Current Faculty, Staff, or Students, you can reset your password at: https://myaccount.roanoke.edu For Alumni, Retirees, Student Worker Accounts, or Generic Department Accounts, you can reset your password at: https://mysignins.microsoft.com Please keep in mind that your Roanoke email and your MyAccount passwords are the same. Updating your MyAccount password will update your Inquire password and your email…
Setting Up Showtime Anytime
ByhelpdeskNote: In order to use this service, you must be a currently enrolled student living in campus housing in the current semester. If you need assistance, please contact the Helpdesk at 540-375-2225 or helpdesk@roanoke.edu Via Showtimeanytime.com Go to showtimeanytime.com Select LOG IN from the top right corner Click SEE ALL PROVIDERS and select APOGEE from…
Email Configuration on Mobile Devices
ByhelpdeskStudents, staff, and faculty will need their RC email address and password to set up email on their mobile devices. Below, you’ll find step-by-step instructions based on your device type (Apple or Android) and your preferred email app (your phone’s built-in Mail app or the Outlook app). For Apple Devices Adding an account within your…
- Alumni | Applies to | Navigate | Operating System | Staff
Mass Email and Text a Group of Students
ByhelpdeskCommunicating with Students Navigate360 provides both email and text messaging for faculty and staff to communicate with students, either individually or en masse. Communicating with students through the platform creates records of those communication which can be accessible by other staff or faculty on your campus. In addition, it allows for a quick and easy…
- Android | Applies to | Faculty | Operating System | Staff | Students | Wireless
Connecting an Android Device to the WiFi
ByhelpdeskGo to Settings Click on Wifi Choose from the list of available networks: RCStudent: choose this option if you are a RC student RCFacStaff: choose this option if you are a faculty/staff member There are three settings you will need to check: EAP Method – PEAP Phase 2 Authentication – MSCHAPv2 CA Certificate – Unspecified…
Cisco Physical Phones – Transfer Calls
ByhelpdeskTo transfer a call to another user: Consultative Transfer: – While on the call, simply select the ‘Transfer‘ button (This will place the caller on a hold while you dial the desired user) – Next, enter the user’s phone number or extension you want the call transferred to. – Now, you may let the…






