Cable TV channel list
For a complete list of channels currently available at Roanoke College, please click here.
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VPN Instructions for IOS Devices
ByhelpdeskFortiNet VPN (iOS) 1. Open the App Store 2. Search for “FortiClient 6.0” 3. Choose the app that appears under the search 4. Click “Get” 5. When the install is complete, click “Open” to open the FortiClient app 6. Click “I accept” 7. Click “OK, got it” 8. Click “Allow” 9. Use Touch ID or…
Cisco Physical Phones – Access and Update Voicemail
ByhelpdeskAccess Voicemail and Update Voicemail Greeting (on your phone) On your physical phone, press the ‘Favorite’ key and the voice prompt will guide you through the steps. One of the first steps will be updating your voicemail PIN from the default assigned PIN. The default PIN on the new system has been set to 080706….
How to Add Your Roanoke Email to your Phone or other Device
ByhelpdeskOn an iPhone (Apple Mail App) Open Settings Scroll down and tap Apps Tap Mail Tap Mail Accounts Tap Add Account Choose your email provider: Google (Gmail) Yahoo Outlook/Microsoft iCloud Other Enter your email address and password Tap Next Allow permissions if asked Make sure Mail is turned on Tap Save Your email should now…
Setting Up the Microsoft Authenticator App
ByhelpdeskPart 1: Download the Microsoft Authenticator App from your device’s app store. Apple: Click Here Android: Click Here Part 2: Setup the Microsoft Authenticator App Open the app, read the Your privacy matters screen, the tap I agree Tap Add work or school account Choose Add Account When prompted to choose an account type, choose…
Adding Money to the Maroon Card
ByhelpdeskIf you are a Student trying to add money onto your own Maroon Card, follow these steps: On your mobile device install eAccounts Apple | Andriod. Swipe through the intro screens, and tap Get Started. Search for Roanoke College. This will take you to The Roanoke College login page. Enter your Roanoke College email address and password. *You will also be…
Mapping a Network Drive on a Mac
ByhelpdeskIf you are not on campus, you must first be connected to the college network via VPN. Click here for instructions on setting up VPN on your Mac. 1. Click anywhere on your desktop. The top notification bar should now say finder next to the apple. 2. On the notification bar, click “Go”, then, connect…