Resources for managing office phone systems, voicemail, and calling features
In this article we will cover: 1) Interacting with received voicemails 2) Recording a voicemail greeting 3) Update voicemail PIN 1) Interacting with received voicemails: – When you receive a voicemail you will see an email arrive – The email will be from ‘webex_comm@webex.com‘ – Within the body of the email you will see who…
This is the home for your new Microsoft Teams soft phone 1. To make a call, you can simply type a user’s name just like you would for an email Alternatively, you can dial their full number or extension (You can use your mouse to select the numbers or type with the number keys) 2….
Launch Microsoft Teams On the left-hand side of Teams look for Cisco Call ↑ Ellipsis If the Cisco Call icon is not present, you will need to click the Ellipsis […] and search for Cisco Call Once added to your sidebar, open Cisco Call and you be asked to sign in Upon sign…
To transfer a call to another user: Consultative Transfer: – While on the call, simply select the ‘Transfer‘ button (This will place the caller on a hold while you dial the desired user) – Next, enter the user’s phone number or extension you want the call transferred to. – Now, you may let the…
Access Voicemail and Update Voicemail Greeting (on your phone) On your physical phone, press the ‘Favorite’ key and the voice prompt will guide you through the steps. One of the first steps will be updating your voicemail PIN from the default assigned PIN. The default PIN on the new system has been set to 080706….