Win11 is the only Microsoft OS currently supported on campus.
For Windows Users When you are added as a member of a Shared Mailbox, the Classic Outlook desktop app will pick up that membership change and automatically add the Shared Mailbox to your Outlook profile, below your regular staff folders. You do not need to take any action to add the mailbox. Note, this is…
Information For New Students The Roanoke College Information Technology Division (IT) provides cutting-edge technology services and support for all members of the Roanoke College community, including WiFi to the entire campus, support for student laptops and desktops, the ability to connect gaming devices in residence halls, and much more. A detailed list of our services provided can…
Installing SPSS for home use (Windows) Navigate to the software downloads page: roanoke.edu/softwaredownload Scroll down to the SPSS section and click on SPSS for Windows This will download a .zip file, containing the installer for SPSS. Wait for this to finish downloading. Once it has download, click the download in on your browser screen…
How to find Your Computer Name: PC: On the Taskbar at the Bottom of your Desktop, type into the search bar the word “About” The Start Menu will display relevant apps and services above Click on About your PC Your DEVICE NAME will be displayed in the center menu:
You can retrieve your Email Signature at: https://itweb.roanoke.edu/app/signature Be sure to log in, search your name, and click “Retrieve Information”. Make sure the fields display the correct information, then click “View Signature”. Once you have your signature for the link above, follow these instructions to add it to Outlook: Click anywhere on the page, then click Ctrl +…
Mapping a Network Drive for Windows 11: NOTE: If you are not on the Roanoke College network, you will not be able to map a network drive without being connected via VPN. Instructions for setting up VPN can be found here for Windows and here for Mac. 1. Open File Explorer 2. Right-Click “This PC”…
Preparation (on your office computer) First you will need to know the name of your office computer. Right click on This PC which should be found on the desktop Then click “Properties” Scroll down till you see “Full Computer Name” Look to the right and you will see the full computer name It should look…
Connecting to Wi-Fi with a Chromebook 1. Go to the bottom corner and select the wifi symbol 2. Choose from the list of networks: RCStudent: choose this option if you are a RC student RCFacStaff: choose this option if you are a faculty/staff member 3. EAP Method is PEAP 4. Phase 2 authentication should be…
Browsers store information in order to make accessing the page easier the next time you visit it, however this can often cause problems when a page makes a change. In order to fix this, you can clear out your browser history. Click on the 3 small dots in the upper right hand corner. Select History…
When you are using your computer, there are many options for what web browser you would like to use. However, if you have a desktop shortcut to a link, or click on a link in an e-mail, it will automatically open in your default browser. For programs such as Colleague(Datatel), you must use Internet Explorer…