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- faculty | Maroon Card | staff | students
Set-Up Multi-Factor Authentication
ByhelpdeskOpen an internet browser and navigate to https://www.roanoke.edu/MFASetup Log in with your Roanoke Email address “More info required” box will appear. Click “Next.” Use the drop-down menus to fill in your information and select your preferred authentication method. Click “Next.” a) If you are a student – the cell phone number on record with the…
- Android | Applies to | faculty | Operating System | staff | students | Wireless
Connecting an Android Device to the WiFi
ByhelpdeskGo to Settings Click on Wifi Choose from the list of available networks: RCStudent: choose this option if you are a RC student RCFacStaff: choose this option if you are a faculty/staff member There are three settings you will need to check: EAP Method – PEAP Phase 2 Authentication – MSCHAPv2 CA Certificate – Unspecified…
Ingeniux: What is a CMS?
ByhelpdeskWhat is a Content Management System (CMS)? Roanoke College uses Ingeniux CMS to manage all web content. All pages that start with https://www.roanoke.edu are in the CMS You just focus on the content of your site, and the CMS does all the design for you. You don’t need to be an expert in Web Design,…
VPN Instructions for Mac
ByhelpdeskDownloading FortiNet VPN for MacOS Step 1: Instructions on how to reach the download page here Step 2: This will start a download on the right-hand side of your dock. Click the download to open. Step 3: Double-click the cardboard box to Install Step 4: This will open an installation wizard. Click Continue > Continue…
- Email | faculty | Operating System | staff
Setting up Email for Android Phones
ByhelpdeskPrintable Instructions are here: [standout-css3-button href=”https://helpdesk.pages.roanoke.edu/wp-content/uploads/sites/12/2014/08/SAMSUNG-Office-365-instructions-With-Screen-Shots.pdf”] CLICK HERE [/standout-css3-button] Full Instructions: Go to “Settings” Scroll down to and select “Accounts”. The “Accounts Screen” will appear. Now you are ready to add your Office 365 account: Select “Add Account” Scroll down to “Microsoft Exchange ActiveSync” or “Corporate” if Microsoft Exchange ActiveSync is not listed. If you are…
Ingeniux – Accordion Content
ByhelpdeskAn accordion module will show / hide content within any number of sections. The header for each section is plain text, and the body may be full HTML content with WYSIWYG support.


