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- Faculty | Staff | Windows 11
Creating a URL shortcut for Windows
Byhelpdesk[vimeo 98749634 w=800 h=450] Sometimes you’ll need to create shortcuts to websites like Datatel. This is very easy to do just follow the instructions below. To put this on your desktop, right-click anywhere on the desktop and choose “New” Then choose “Shortcut”. Then copy and paste the url you’re creating a short cut to in the…
- Applies to | Faculty | iOS | Operating System | Staff | Students | Wireless
WiFi Instructions for Mac
ByhelpdeskSelect the Wifi Symbol on the top taskbar Choose from the list of available networks: RCStudent: choose this option if you are a RC student RCFacStaff: choose this option if you are a faculty/staff member Enter your Roanoke College username and password when prompted. You will now be connected
- Faculty | Staff | Students | Windows 11
Setting your Default Web Browser in Windows 11
ByhelpdeskWhen you are using your computer, there are many options for what web browser you would like to use. However, if you have a desktop shortcut to a link, or click on a link in an e-mail, it will automatically open in your default browser. For programs such as Colleague(Datatel), you must use Internet Explorer…
- Email | Faculty | Operating System | Staff
Setting up Email for Android Phones
ByhelpdeskPrintable Instructions are here: [standout-css3-button href=”https://helpdesk.pages.roanoke.edu/wp-content/uploads/sites/13/2014/08/SAMSUNG-Office-365-instructions-With-Screen-Shots.pdf”] CLICK HERE [/standout-css3-button] Full Instructions: Go to “Settings” Scroll down to and select “Accounts”. The “Accounts Screen” will appear. Now you are ready to add your Office 365 account: Select “Add Account” Scroll down to “Microsoft Exchange ActiveSync” or “Corporate” if Microsoft Exchange ActiveSync is not listed. If you are…
Email Configuration on Mobile Devices
ByhelpdeskStudents, staff, and faculty will need their RC email address and password to set up email on their mobile devices. Below, you’ll find step-by-step instructions based on your device type (Apple or Android) and your preferred email app (your phone’s built-in Mail app or the Outlook app). For Apple Devices Adding an account within your…
