eAccounts Mobile App Fix

When you first open eAccounts, you will be brought to the old login screen (logging in here no longer works):

Follow these instructions to get signed in with our new SSO:

  • Uninstall/reinstall the app.
  • Click Add Account
  • Tap into the Search bar and search for Roanoke College, then select it from the results list

  • Choose Roanoke College Login

If you’ve already signed into SSO on your device, the screen will automatically sign you in. If not follow these instructions to sign in:

  1. Type your full email address and click Next
  2. Type your password and click Sign in
  3. Open Authenticator and enter the number from the eAccounts screen, or type the number you received via text message or approve the sign in via phone call
  4. Once approved, the next screen will ask you if you want to stay signed in, click Yes