Access Voicemail and Update Voicemail Greeting (on your phone) On your physical phone, press the ‘Favorite’ key and the voice prompt will guide you through the steps. One of the first steps will be updating your voicemail PIN from the default assigned PIN. The default PIN on the new system has been set to 080706….
Connecting to the Campus Network VPN: Choose the instructions that match the operating system for your home computer. These are the instructions for a one-time install of VPN. Once installed, you can click the FortiNet VPN desktop icon and click “Connect” to make a VPN connection. Windows VPN Instructions Apple Mac VPN Instructions Apple iOS…
You can retrieve your Email Signature at: https://itweb.roanoke.edu/app/signature Be sure to log in, search your name, and click “Retrieve Information”. Make sure the fields display the correct information, then click “View Signature”. Once you have your signature for the link above, follow these instructions to add it to Outlook: Click anywhere on the page, then click Ctrl +…
Adding a Signature Card on Mac Outlook You can retrieve your Email Signature at: https://itweb.roanoke.edu/app/signature Be sure to log in, search your name, and click “Retrieve Information”. Make sure the fields display the correct information, then click “View Signature”. Click anywhere on the page, then click Cmd + A to select all. Then, hit Cmd +…
FortiNet VPN (Android) 1. Open the Google Play Store 2. Search for “FortiClient 6.0” 3. Choose the app that appears under the search 4. Click “Install” 5. When the install is complete, click “Open” to open the FortiClient app 6. Click “OK” 7. Click “Allow” 8. Click “Allow” 9. Name your configuration based on how…
Mapping a Network Drive for Windows 11: NOTE: If you are not on the Roanoke College network, you will not be able to map a network drive without being connected via VPN. Instructions for setting up VPN can be found here for Windows and here for Mac. 1. Open File Explorer 2. Right-Click “This PC”…
FortiNet VPN (iOS) 1. Open the App Store 2. Search for “FortiClient 6.0” 3. Choose the app that appears under the search 4. Click “Get” 5. When the install is complete, click “Open” to open the FortiClient app 6. Click “I accept” 7. Click “OK, got it” 8. Click “Allow” 9. Use Touch ID or…
Downloading FortiNet VPN for MacOS Step 1: Instructions on how to reach the download page here Step 2: This will start a download on the right-hand side of your dock. Click the download to open. Step 3: Double-click the cardboard box to Install Step 4: This will open an installation wizard. Click Continue > Continue…
FortiClient VPN for Windows Step 1: Instructions on how to reach the download page here Step 2: (In Chrome) In the lower left corner of your screen, a .exe file will download. Click on the file to open it. Note: You may be asked if you would like this to…
Preparation (on your office computer) First you will need to know the name of your office computer. Right click on This PC which should be found on the desktop Then click “Properties” Scroll down till you see “Full Computer Name” Look to the right and you will see the full computer name It should look…