You can retrieve your Email Signature at: https://itapp.roanoke.edu/signature Be sure to log in, search your name, and click “Retrieve Information”. Make sure the fields display the correct information, then click “View Signature”. Once you have your signature for the link above, follow these instructions to add it to Outlook: Click anywhere on the page, then click Ctrl + […]
Adding Email Signature Cards on Mac
Adding a Signature Card on Mac Outlook If you don’t already have your signature card, you can email the Helpdesk requesting a card to be sent to you. Once you have the card, follow the instructions below: Click+drag over the card to select it, then hit Command+C to Copy Now open Outlook Hover your mouse […]
Insert an Anchor Link (For a Table of Contents)
Anchor links will take you to a specific part of a document. It is a two-step process, first create the anchor, then create a link to that anchor. Create the Anchor Hightlight the word or words you want to be the Anchor Right click and select Anchor. Type the text you want and click OK. […]
How to Download FortiClient VPN Application
Navigate to the Fortinet Product Downloads and Free Trials webpage. Scroll down to FortiClient VPN and select the red Download button under your preferred operating system. Current Version: 7.06.0290 For further instructions on setup, select one of the following:
VPN Instructions for Android Devices
FortiNet VPN (Android) 1. Open the Google Play Store 2. Search for “FortiClient 6.0” 3. Choose the app that appears under the search 4. Click “Install” 5. When the install is complete, click “Open” to open the FortiClient app 6. Click “OK” 7. Click “Allow” 8. Click “Allow” 9. Name your configuration based on how […]
Mapping a Network Drive in Windows 10/11
Mapping a Network Drive for Windows 10/11: NOTE: If you are not on the Roanoke College network, you will not be able to map a network drive without being connected via VPN. Instructions for setting up VPN can be found here for Windows and here for Mac. 1. Open File Explorer 2. Right-Click “This PC” […]
VPN Instructions for IOS Devices
FortiNet VPN (iOS) 1. Open the App Store 2. Search for “FortiClient 6.0” 3. Choose the app that appears under the search 4. Click “Get” 5. When the install is complete, click “Open” to open the FortiClient app 6. Click “I accept” 7. Click “OK, got it” 8. Click “Allow” 9. Use Touch ID or […]
VPN Instructions for Mac
Downloading FortiNet VPN for MacOS Step 1: Instructions on how to reach the download page here Step 2: This will start a download on the right-hand side of your dock. Click the download to open. Step 3: Double-click the cardboard box to Install Step 4: This will open an installation wizard. Click Continue > Continue […]
VPN Instructions for Windows
FortiClient VPN for Windows Step 1: Instructions on how to reach the download page here Step 2: (In Chrome) In the lower left corner of your screen, a .exe file will download. Click on the file to open it. Note: You may be asked if you would like this to […]
Remote Desktop Connection from Off-Campus (Through VPN)
Preparation (on your office computer) First you will need to know the name of your office computer. Right click on This PC which should be found on the desktop Then click “Properties” Scroll down till you see “Full Computer Name” Look to the right and you will see the full computer name It should look […]