Changing Your Voicemail Greetings

How do I change my No-Answer Greeting: On your phone press the Message (Envelope) button. Enter your current Passcode and press #. (If you forgot your Passcode, contact the IT Helpdesk) Now, press 1 then 3. Next, press 1 to record a new greeting or 2 to listen to your current greeting. If you would like to […]

Read More >

Changing Your Office Phone Voicemail Pin

How do I change my Passcode (PIN): On your phone, press the Message button. Enter your current Passcode and press #. (If you forgot your Passcode, contact the IT Helpdesk) Note: The default pin is 0807 Press 8 (Change Passcode) Enter a new Passcode and press #. Enter the same new Passcode and press # […]

Read More >

Blocking Numbers on Your Office Phone

Our office phones can block up to 30 numbers, when a number is Blacklisted incoming calls from the blacklist contacts will be rejected automatically. To add a contact to the blacklist directory: Press Menu -> Directory -> Blacklist (or Blocklist). Press the Add soft key. Enter the name and the office, mobile, or other numbers […]

Read More >

Personalizing Your Office Phone Settings

To change the wallpaper: From the home screen press Menu -> Basic -> Display -> Wallpaper. Press the left or right arrow key to select the desired wallpaper image. Press the Save soft key to accept the change or the Back soft key to cancel. For changing your ringtone: Press Menu -> Basic -> Sound […]

Read More >

Accessing Your Office Phone Voicemail – Off Campus

From your cell phone or off campus phone, dial 540-375-2226. You will then be prompted to enter your mailbox ID, this is your office phone number followed by the # key. Then enter your voicemail pin followed by the # key. Once the pin has been entered, the options are identical to your normal voicemail […]

Read More >

Using Basic Functions of a Yealink Office Phone

Below is a link to the guided walkthrough of the settings and features that can be configured on a Yealink office phone. Though the walkthrough only showcases the T46S model, many of the settings and options are the same between models. Yealink T46S Walkthrough If the walkthrough does not cover the feature, feel free to […]

Read More >

Ingeniux – In-Context Editing

In addition to Index and Form editing. Ingeniux offers In-Context Editing. Where you can edit your page while seeing what it looks like on the live website. Ensure the page is check out to you. To start, click the In-Context button from Edit Mode Find the content you want to edit. Edit the content. Finish, […]

Read More >

Ingeniux – Clear Empty Content Blocks

On some Inside Roanoke pages, you may get an error about an Empty Content block when trying to check a page in. The error will look like this: To resolve this error, you will need to find and clear any Content Elements. The best way to find these is to use the Form view in […]

Read More >

Ingeniux – Create a New Virtual Link Component

From the “Site” Tab Use the Tree Icon to Open the Site Tree Navigate to where you want the new page. For Example – Ingeniux CMS ➔ Site ➔ Home ➔ Inside ➔ Academic Grants ➔ External Funding Right Click and Select “New Component” Under “Name” type the name of your new page Leave “Select […]

Read More >

Ingeniux -Assets

In Assets, you can upload, edit, delete, and resize both Images and Documents. Be sure images go in the Images Directory and Documents in the Documents Directory. Note that greyed-out areas are not accessible to you.  

Read More >