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  • Navigate

    How to link cases for students with multiple cases

    ByAmanda Beard September 4, 2026September 17, 2026

    Read More How to link cases for students with multiple casesContinue

  • Navigate

    How to close a Navigate case

    ByAmanda Beard September 4, 2026September 17, 2026

    Read More How to close a Navigate caseContinue

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    Scheduling an appointment with a student outside of preset availability

    ByAmanda Beard September 3, 2026September 17, 2026

    Read More Scheduling an appointment with a student outside of preset availabilityContinue

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    Creating Advanced And Saving Student Searches and Lists

    ByAmanda Beard August 13, 2026September 17, 2026

    Filtering Student Data Advanced Search lets you create unique cohorts of students based on the layering of search parameters. The search results are used as the foundation for building appointment campaigns or tracking student progress. Queries pull lists of current students that fit the search parameters. Information in the results reflect current student data. Advanced…

    Read More Creating Advanced And Saving Student Searches and ListsContinue

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    Creating an Appointment Campaign

    ByAmanda Beard August 13, 2026September 17, 2026

    Building your Campaign Navigating to Campaigns: While on the staff home screen, select “Appointment Campaigns” from the left-hand side Quick Links section. This will take you to the Campaigns tab. From there, select Appointment Campaign from the right-hand side, under Actions. Define Campaign: o Name your campaign (Students will not see the name of the…

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    Create a Progress Report or Issue an Alert

    ByAmanda Beard August 13, 2026September 17, 2026

    Submitting a Progress Report Navigate360’s Progress Report feature is used by faculty to share critical academic information on students enrolled in their courses. Use the instructions below to submit a Progress Report and mobilize support for a student. Step 1: Access the Progress Reports either directly from the request email or by logging in to…

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    Add Regular & Ad Hoc Appointment Summary Reports

    ByAmanda Beard August 13, 2026September 17, 2026

    Documenting a Student Interaction Summary Reports can be created during or after meeting with students. You can add a summary report to an appointment scheduled in advance, create a summary report for a walk-in appointment, mark a student as a no show, or edit existing summary reports. For Scheduled Appointments: There are several different ways…

    Read More Add Regular & Ad Hoc Appointment Summary ReportsContinue

  • Navigate

    Mass Email and Text a Group of Students

    ByAmanda Beard August 13, 2026September 17, 2026

    Communicating with Students Navigate360 provides both email and text messaging for faculty and staff to communicate with students, either individually or en masse. Communicating with students through the platform creates records of those communication which can be accessible by other staff or faculty on your campus. In addition, it allows for a quick and easy…

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    Sync Your Outlook Calendar

    ByAmanda Beard August 13, 2026September 17, 2026

    Integrating Your Calendar The availability you set up within Navigate360 dictates students’ ability to schedule appointments with you. You have the added option to integrate your calendar with the Navigate360 platform to pull in Free/Busy times from your personal calendar and push appointments scheduled in Navigate360 to your personal calendar. Select the calendar icon in…

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  • Email

    How to Add Your Roanoke Email to your Phone or other Device

    Byhelpdesk May 22, 2026September 17, 2026

    On an iPhone (Apple Mail App) Open Settings Scroll down and tap Apps Tap Mail Tap Mail Accounts Tap Add Account Choose your email provider: Google (Gmail) Yahoo Outlook/Microsoft iCloud Other Enter your email address and password Tap Next Allow permissions if asked Make sure Mail is turned on Tap Save Your email should now…

    Read More How to Add Your Roanoke Email to your Phone or other DeviceContinue

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  • Roanoke College
  • IT Home Page
  • Suggest An Article
  • Forms
    • Project Request (TAP)
    • Equipment Request (CAP)
    • Lab Reservation Form
    • IT Student Application
    • Device Registration
    • Training Registration
    • Office Move Request
    • New Employee Account Request
  • Equipment Request (CAP)
  • Support
  • Resources
    • Ingeniux Training