Microsoft Teams Soft Phone – Basic Functionality

This is the home for your new Microsoft Teams soft phone 1. To make a call, you can simply type a user’s name just like you would for an email Alternatively, you can dial their full number or extension (You can use your mouse to select the numbers or type with the number keys) 2. […]

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Microsoft Teams Soft Phone – Configuration (Windows)

Launch Microsoft Teams On the left-hand side of Teams look for Cisco Call      ↑ Ellipsis If the Cisco Call icon is not present, you will need to click the Ellipsis […] and search for Cisco Call Once added to your sidebar, open Cisco Call and you be asked to sign in Upon sign […]

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Mathematica

Mathematica at Roanoke College Eligibility Faculty, staff, and students are eligible to use Mathematica on campus or personal machines Agreement supports use of Mathematica in instruction and academic research Mathematica (desktop installation) Wolfram Mathematica excels across all areas of technical computing, including mathematical calculations, neural networks, machine learning, image processing, geometry, data science, visualizations, and […]

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How to Access a Shared Mailbox

For Windows Users When you are added as a member of a Shared Mailbox, the Classic Outlook desktop app will pick up that membership change and automatically add the Shared Mailbox to your Outlook profile, below your regular staff folders. You do not need to take any action to add the mailbox. Note, this is […]

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Personal Meeting Links in Teams

Personal Meeting Links in Teams The equivalent of Zoom’s personal meeting space in Microsoft Teams is a Personal Meeting Room (also known as a personal meeting link or personal room), which you can create and share from the Teams Calendar by clicking “Meet Now,” then “Get a link to share”. This provides a stable, reusable […]

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Secure Send Files – files.roanoke.edu

Sending Files Roanoke College hosts a secure file transfer service that allows confidential information to be shared between two parties, typically to or from the College. Create a URL Go to https://files.roanoke.edu/ in your web browser. You will see a page with the following fields: Enter your email address in the required field. This can […]

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How to Use Microsoft Teams

New to Teams? We have written several guides to help you get started. MSTeams Quick Start Guide Teams – User Guide – A comprehensive 159 page user guide that covers the following topics: Chats Group Chats Notifications Teams Channels Calls Files Loop Components Meetings Recording Options Webinars Town Halls Troubleshooting You can Book Training for […]

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Changing Your Voicemail Greetings

How do I change my No-Answer Greeting: On your phone press the Message (Envelope) button. Enter your current Passcode and press #. (If you forgot your Passcode, contact the IT Helpdesk) Now, press 1 then 3. Next, press 1 to record a new greeting or 2 to listen to your current greeting. If you would like to […]

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Changing Your Office Phone Voicemail Pin

How do I change my Passcode (PIN): On your phone, press the Message button. Enter your current Passcode and press #. (If you forgot your Passcode, contact the IT Helpdesk) Note: The default pin is 080706 Press 8 (Change Passcode) Enter a new Passcode and press #. Enter the same new Passcode and press # […]

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Blocking Numbers on Your Office Phone

Our office phones can block up to 30 numbers, when a number is Blacklisted incoming calls from the blacklist contacts will be rejected automatically. To add a contact to the blacklist directory: Press Menu -> Directory -> Blacklist (or Blocklist). Press the Add soft key. Enter the name and the office, mobile, or other numbers […]

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