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  • Alumni

    Alumni E-Portfolio Access

    Byhelpdesk July 13, 2020

    Alumni are permitted to continue to utilize the Digication e-portfolio system.  However, you will need to begin using the Alumni/Guest login system. If you have not logged in using this system previously, or you have forgotten your password, you can request a password reset. To assure that your alumni account connects with your previous account…

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  • Android | Apple | Applies to | Email | iOS | Mac | Operating System | students | WebAdvisor | Windows 11 | Wireless

    Information For New Students

    Byhelpdesk April 28, 2020

    Information For New Students The Roanoke College Information Technology Division (IT) provides cutting-edge technology services and support for all members of the Roanoke College community, including WiFi to the entire campus, support for student laptops and desktops, the ability to connect gaming devices in residence halls, and much more. A detailed list of our services provided can…

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  • Applies to | Mac | students

    How to Install SPSS (MacOS)

    Byhelpdesk March 30, 2020

    Installing SPSS for home use (MacOS) Navigate to the software downloads page: roanoke.edu/softwaredownload Scroll down to the SPSS section and click on SPSS for Mac This will download a .zip file, containing the installer for SPSS. Wait for this to finish downloading.  Once it has download, locate the file in your downloads folder in Finder…

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  • Applies to | students | Windows 11

    How to Install SPSS (Windows)

    Byhelpdesk March 30, 2020

    Installing SPSS for home use (Windows) Navigate to the software downloads page: roanoke.edu/softwaredownload Scroll down to the SPSS section and click on SPSS for Windows   This will download a .zip file, containing the installer for SPSS. Wait for this to finish downloading.  Once it has download, click the download in on your browser screen…

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  • faculty | staff | Windows 11

    How to Find Your Computer Name

    Byhelpdesk March 18, 2020

    How to find Your Computer Name: PC: On the Taskbar at the Bottom of your Desktop, type into the search bar the word “About” The Start Menu will display relevant apps and services above Click on About your PC Your DEVICE NAME will be displayed in the center menu:

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  • faculty | Office Phones | staff

    Cisco Physical Phones – Access and Update Voicemail

    Byhelpdesk March 18, 2020

    Access Voicemail and Update Voicemail Greeting (on your phone) On your physical phone, press the ‘Favorite’ key  and the voice prompt will guide you through the steps. One of the first steps will be updating your voicemail PIN from the default assigned PIN. The default PIN on the new system has been set to 080706….

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  • faculty | staff

    Accessing Technology from Off-Campus

    Byhelpdesk March 10, 2020

    Connecting to the Campus Network VPN: Choose the instructions that match the operating system for your home computer. These are the instructions for a one-time install of VPN. Once installed, you can click the FortiNet VPN desktop icon and click “Connect” to make a VPN connection. Windows VPN Instructions Apple Mac VPN Instructions Apple iOS…

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  • faculty | staff | Windows 11

    Adding Email Signature Cards on Windows

    Byhelpdesk December 12, 2019

    You can retrieve your Email Signature at: https://itweb.roanoke.edu/app/signature  Be sure to log in, search your name, and click “Retrieve Information”. Make sure the fields display the correct information, then click “View Signature”. Once you have your signature for the link above, follow these instructions to add it to Outlook: Click anywhere on the page, then click Ctrl +…

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  • Apple | faculty | staff

    Adding Email Signature Cards on Mac

    Byhelpdesk November 26, 2019

    Adding a Signature Card on Mac Outlook   You can retrieve your Email Signature at: https://itweb.roanoke.edu/app/signature  Be sure to log in, search your name, and click “Retrieve Information”. Make sure the fields display the correct information, then click “View Signature”. Click anywhere on the page, then click Cmd + A to select all.  Then, hit Cmd +…

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  • Ingeniux

    Insert an Anchor Link (For a Table of Contents)

    Byhelpdesk September 24, 2019

    Anchor links will take you to a specific part of a document. It is a two-step process, first create the anchor, then create a link to that anchor. Create the Anchor Hightlight the word or words you want to be the Anchor Right click and select Anchor. Type the text you want and click OK….

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  • Roanoke College
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    • Ingeniux Training