Page 11 – IT Quick Solutions

Android | Email

Setting up Email for Android Phones
Byhelpdesk February 2, 2017September 17, 2026

Printable Instructions are here: [standout-css3-button href=”https://helpdesk.pages.roanoke.edu/wp-content/uploads/sites/13/2014/08/SAMSUNG-Office-365-instructions-With-Screen-Shots.pdf”] CLICK HERE [/standout-css3-button] Full Instructions: Go to “Settings” Scroll down to and select “Accounts”. The “Accounts Screen” will appear. Now you are ready to add your Office 365 account: Select “Add Account” Scroll down to “Microsoft Exchange ActiveSync” or “Corporate” if Microsoft Exchange ActiveSync is not listed. If you are…

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Android | Apple | Email | iOS

Email Configuration on Mobile Devices
Byhelpdesk February 2, 2017September 17, 2026

Students, staff, and faculty will need their RC email address and password to set up email on their mobile devices. Below, you’ll find step-by-step instructions based on your device type (Apple or Android) and your preferred email app (your phone’s built-in Mail app or the Outlook app). For Apple Devices Adding an account within your…

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Windows 11

Setting your Default Web Browser in Windows 11
Byhelpdesk February 1, 2017September 18, 2026

When you are using your computer, there are many options for what web browser you would like to use. However, if you have a desktop shortcut to a link, or click on a link in an e-mail, it will automatically open in your default browser. For programs such as Colleague(Datatel), you must use Internet Explorer…

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Uncategorized

Having Trouble with a Non-Roanoke Webpage
Byhelpdesk February 1, 2017September 18, 2026

On occasion students, staff and faculty may have issues using or getting to commonly used webpages that aren’t run by Roanoke like My Spanish Lab, Mastering Chemistry or even none school work related sites like Netflix and other video players. This sort of thing usually happens for a few common and easily fixed reasons. The…

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Email

Setting Up an Email Away Message
Byhelpdesk February 1, 2017September 17, 2026

If you will be away for a period of time and would like to set up an email away message this is very easy to do. Just follow the instructions below. Keep in mind that if you do one of these set ups you do not have to do it in the other. It will update…

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Maroon Card

Adding Money to the Maroon Card
Byhelpdesk February 1, 2017September 17, 2026

If you are a Student trying to add money onto your own Maroon Card, follow these steps: On your mobile device install eAccounts Apple | Andriod. Swipe through the intro screens, and tap Get Started. Search for Roanoke College. This will take you to The Roanoke College login page. Enter your Roanoke College email address and password. *You will also be…

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Android | Apple | iOS | Linux | Mac | Software & Applications | VPN & Remote Access | Windows 11

Roanoke College Remote Computing
Byhelpdesk January 31, 2017September 17, 2026

Roanoke College Remote Computing RCRC provides the ability to remote into an on-campus lab computer from your own device from anywhere in the world. This gives you the ability to use software that is only available on campus while you are at home, in your dorm, or out of town. RCRC is accessed via your…

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Email

Managing Distribution Lists in Office 365
Byhelpdesk February 11, 2016September 17, 2026

Distribution lists allow users to create and maintain lists of e-mail addresses that when e-mail is sent to them, all of the addresses within the list receive the mail. This article is in regards to maintaining an already existing list. If you need to have a distribution list created for your department, please contact the…

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Email

Creating a Contact List in Office 365
Byhelpdesk November 18, 2015September 17, 2026

A contact list is a distibution list that you can create that only you have access to. This means that when you create a contact list, only the creator will be able to see, edit and send to it. Go to mymail.roanoke.edu and sign in with your Roanoke e-mail address and password. Click on the…

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Maroon Card

Maroon Card Off Campus
Byhelpdesk October 9, 2015September 17, 2026

The following local businesses accept the Maroon Card for payment, allowing the option for students, faculty, and staff to have the transaction drafted from their Maroon Money account: Allsports Cafe Applebee’s Bojangles Alejandro’s CVS CUPS on Campus Denny’s Domino’s Pizza Fruitions Firehouse Subs Frank’s Pizza Jimmy John’s Lucky’s Mac and Bob’s Macado’s Mill Mountain Coffee…

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