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  • Email | faculty | staff

    Managing Distribution Lists in Office 365

    Byhelpdesk February 11, 2016

    Distribution lists allow users to create and maintain lists of e-mail addresses that when e-mail is sent to them, all of the addresses within the list receive the mail. This article is in regards to maintaining an already existing list. If you need to have a distribution list created for your department, please contact the…

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  • Applies to | Email | faculty | staff | students

    Creating a Contact List in Office 365

    Byhelpdesk November 18, 2015

    A contact list is a distibution list that you can create that only you have access to. This means that when you create a contact list, only the creator will be able to see, edit and send to it. Go to mymail.roanoke.edu and sign in with your Roanoke e-mail address and password. Click on the…

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  • Applies to | faculty | staff | students

    How to Print using print@roanoke.edu

    Byhelpdesk October 9, 2015

    You can easily print Word documents or PDFs from any device that has email capabilities. To print your document: Attach your document to an email using your Roanoke College email address Send to print@roanoke.edu . You will receive a confirmation email that your print job was accepted. Retrieve your print job from any lab computer…

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  • Applies to | faculty | Parents | staff | students

    Maroon Card Off Campus

    Byhelpdesk October 9, 2015

    The following local businesses accept the Maroon Card for payment, allowing the option for students, faculty, and staff to have the transaction drafted from their Maroon Money account: Allsports Cafe Applebee’s Bojangles Alejandro’s CVS CUPS on Campus Denny’s Domino’s Pizza Fruitions Firehouse Subs Frank’s Pizza Jimmy John’s Lucky’s Mac and Bob’s Macado’s Mill Mountain Coffee…

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  • Applies to | Email | faculty

    Using the Course Roster to Email Your Class

    Byhelpdesk October 9, 2015

    A quick way to send an email to all students enrolled in your course is to use the roster in the Campus Directory. 1. Head to https://directory.roanoke.edu/search and log in to view your course roster. 2. You should then see a rosters section where you may select the term and class. Click on the class you…

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  • Apple | Applies to | faculty | Mac | staff | students

    Mapping a Network Drive on a Mac

    Byhelpdesk October 6, 2015

    If you are not on campus, you must first be connected to the college network via VPN. Click here for instructions on setting up VPN on your Mac. 1. Click anywhere on your desktop. The top notification bar should now say finder next to the apple. 2. On the notification bar, click “Go”, then, connect…

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  • Android | Apple | faculty | iOS | Linux | Operating System | staff | students | Windows 11 | Wireless

    WiFi Instructions

    Byhelpdesk July 30, 2015

    Read More WiFi InstructionsContinue

  • faculty | staff

    Clearing Contact History In Outlook

    Byhelpdesk March 28, 2014

    When trying to email students, you may get a bounce back. To resolve this problem, please follow the instructions below:   PLEASE BE AWARE THESE INSTRUCTIONS WILL DELETE YOUR ENTIRE CONTACT HISTORY IN OUTLOOK. IF YOU DO NOT WANT THIS TO HAPPEN, DISREGARD THE INSTRUCTIONS BELOW Close Outlook Open MyComputer and Paste %APPDATA%\Microsoft\Outlook into the address bar….

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  • Apple | faculty | staff | students

    Creating a URL shortcut for Mac

    Byhelpdesk March 5, 2014

    Creating a URL shortcut for Mac 1. Open Safari and go to the address you desire. Drag the “favicon” next to the address to the desktop. If you want it to open in something other than Safari: Right click and hover over Open With Select “other” Make sure it is on “All Applications” not “Recommended…

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  • faculty | staff | Windows 11

    Creating a URL shortcut for Windows

    Byhelpdesk March 5, 2014

    [vimeo 98749634 w=800 h=450] Sometimes you’ll need to create shortcuts to websites like Datatel. This is very easy to do just follow the instructions below. To put this on your desktop, right-click anywhere on the desktop and choose “New” Then choose “Shortcut”. Then copy and paste the url you’re creating a short cut to in the…

    Read More Creating a URL shortcut for WindowsContinue

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