Printable Instructions are here: [standout-css3-button href=”http://helpdesk.pages.roanoke.edu/wp-content/uploads/sites/12/2014/08/SAMSUNG-Office-365-instructions-With-Screen-Shots.pdf”] CLICK HERE [/standout-css3-button] Full Instructions: Go to “Settings” Scroll down to and select “Accounts”. The “Accounts Screen” will appear. Now you are ready to add your Office 365 account: Select “Add Account” Scroll down to “Microsoft Exchange ActiveSync” or “Corporate” if Microsoft Exchange ActiveSync is not listed. If you are […]
Email Configuration on Mobile Devices
Students, staff, and faculty will need their RC email address and password to set up email on their mobile devices. Below, you’ll find step-by-step instructions based on your device type (Apple or Android) and your preferred email app (your phone’s built-in Mail app or the Outlook app). For Apple Devices Adding an account within your […]
E-Mail Set-Up for Phones
Choose your device to see specific instructions: [standout-css3-button href=”https://helpdesk.pages.roanoke.edu/knowledgebase/iphone-email-instructions/”] Apple [/standout-css3-button] [standout-css3-button href=”https://helpdesk.pages.roanoke.edu/knowledgebase/android-email-instructions//”] Android [/standout-css3-button]
Setting your Default Web Browser in Windows 10
When you are using your computer, there are many options for what web browser you would like to use. However, if you have a desktop shortcut to a link, or click on a link in an e-mail, it will automatically open in your default browser. For programs such as Colleague(Datatel), you must use Internet Explorer […]
Having Trouble with a Non-Roanoke Webpage
On occasion students, staff and faculty may have issues using or getting to commonly used webpages that aren’t run by Roanoke like My Spanish Lab, Mastering Chemistry or even none school work related sites like Netflix and other video players. This sort of thing usually happens for a few common and easily fixed reasons. The […]
Setting Up an Email Away Message
If you will be away for a period of time and would like to set up an email away message this is very easy to do. Just follow the instructions below. Keep in mind that if you do one of these set ups you do not have to do it in the other. It will update […]
Cable TV in dorms
Cable TV in dorms Hooking up to the cable in your room is a simple process. All you need is a Coaxial Cable and your television. Locate the data jack in your room. This can be hidden behind furniture so if you don’t immediately see it look behind the bed and dressers. It should look similar to […]
Adding Money to the Maroon Card
If you are a Student trying to add money onto your own Maroon Card, follow these steps: Visit our homepage at www.roanoke.edu/inside On the top grey bar, click on Maroon Card This will take you to a log in page. Enter your college username and password. Here, you can choose which account to add money […]
Roanoke College Remote Computing
Roanoke College Remote Computing RCRC provides the ability to remote into an on-campus lab computer from your own device from anywhere in the world. This gives you the ability to use software that is only available on campus while you are at home, in your dorm, or out of town. This is particularly useful for our […]
Transferring a Caller Straight to Someone’s Voicemail
If you know that someone is not in the office and you receive a caller who wished to leave a voicemail, you can transfer that person directly to someone’s voicemail. While the caller is still on the line, press transfer and dial *55 followed by the extension and the # key, Example: *552225# would transfer […]